Frequently Asked Questions
Everything you need to know about your Shevoke experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.
How do I care for my Shevoke garments?
To maintain the quality of our fabrics, we recommend following the specific care label instructions on each piece. Generally, we suggest a cold hand wash or delicate machine cycle and air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to monitor your delivery's progress.